Privacy Policy

Last updated: March 3, 2025

At ServeEz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our App.

1. Information We Collect

  • Personal Information: When you create an account, we may collect your name, email address, phone number, and location data.
  • Usage Data: We collect information about how you interact with the App, including IP addresses, device information, and browsing activity.
  • Content: We may collect any content you post or share on the App, including messages, reviews, and feedback.

2. How We Use Your Information

  • To provide and improve the App and its services.
  • To facilitate connections between Users and Professionals.
  • To track user behavior and location data to enhance user experience.
  • To communicate with you about updates, promotions, and customer support.

3. Sharing Your Information

  • With Professionals: We share necessary information with Professionals to facilitate the services you request.
  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the App (e.g., hosting providers, analytics tools).
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You may access and update your personal information through your account settings.
  • Deletion: You may request the deletion of your account and personal information by contacting us at serveezapp@gmail.com.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribed link in our emails.

6. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the App, and your continued use of the App constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about these Terms or the Privacy Policy, please contact us at serveezapp@gmail.com